BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Kurmi Software - ECPv6.17.5.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Kurmi Software
X-ORIGINAL-URL:https://kurmi-soft.com
X-WR-CALDESC:Events for Kurmi Software
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261020T000000
DTEND;TZID=America/New_York:20261022T235959
DTSTAMP:20261009T134651Z
CREATED:20260924T161601Z
LAST-MODIFIED:20261009T134651Z
UID:10030-1792454400-1792713599@kurmi-soft.com
SUMMARY:Kurmi's headed to ServiceNow Nexus for Service Operations 2026
DESCRIPTION:Oct 20 – 22 | ServiceNow HQ – Santa Clara\, CA \n\n\n\nServiceNow orchestrates. Flow executes.\n\n\n\nAt ServiceNow Nexus Service Operations\, we’re showing how Kurmi Flow closes the gap between a unified communications (UC) request logged in ServiceNow and the actual work of fulfilling it. New user setups\, voice activations\, role changes\, and phone number updates get triggered from a Service Catalog request or a ServiceNow AI agent and are completed without anyone leaving the ServiceNow platform\, whether you connect through the Kurmi Flow Integration app or build a custom connection using Flow’s API or MCP Server. \n\n\n\nHaven’t registered for Nexus yet? Great news\, it’s free for ServiceNow customers. Learn more here. \n\n\n\nWhat we’re showcasing at Nexus\n\n\n\n\n– Zero-touch fulfillment\, triggered by ServiceNow: Requests move from Service Catalog item to completed action without a manual handoff.\n\n\n\n– Faster time to fulfill\, fewer escalations: Every request stays logged in one system of record\, so more get resolved at L1 instead of bouncing up the queue.\n\n\n\n– Governed automation\, not scripts: Role-based access\, scoped and temporary permissions\, and a full audit trail back to the originating ticket in ServiceNow\, with one-click rollback in Flow.\n\n\n\n– One connection\, 25+ platforms managed: One integration with Flow covers Microsoft Teams\, Webex\, Cisco UCM\, Zoom\, Genesys\, and 20+ more UC platforms\, instead of wiring ServiceNow to each one separately.\n\n\n\n\n \n\n\n\nLet’s meet in Santa Clara\n\n\n\nEvery enterprise fulfills UC requests a little differently. Stop by the Kurmi booth\, or scheduled a dedicated meeting\, and let’s talk through your specific workflows to see how Flow can fit.
URL:https://kurmi-soft.com/event/servicenow-nexus-service-operations-2026/
LOCATION:ServiceNow Global Headquarters\, Santa Clara\, California\, United States
ATTACH;FMTTYPE=image/png:https://kurmi-soft.com/wp-content/uploads/2026/09/26.10-Nexus-Meet-at-Event-Page.png
END:VEVENT
END:VCALENDAR